The S&S Numerical Control Problem Solving Approach
In an interview John Satterfield, President, explained the S&S problem-solving
approach as follows: "If I'm thinking of a product and how to design it, I'm also
thinking of exactly how it will be manufactured. If a component can't be
manufactured in a reliable way, I don't design it in."
"Our customers who manufacture
seats and cabins have a group of engineers responsible for delivering the design,"
Satterfield comments. "We don't mind being the company they come to for solutions
under tight deadlines. A lot of companies won't do it and we're often the only ones
crazy enough to take it on!"
When asked how they can respond more quickly, Satterfield explains, "We're a
direct-contact organization, and we specialize in the design and manufacture of video
arms only. This gives us a depth and quality of focus you can't get in companies
dealing with a wider range of products."
For further information on the problem-solving approach S&S employs on all video-arm
programs, see the Problem Solvers article published in Aircraft Interiors International magazine.